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Bluetooth connection issues

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‎07-23-2016 03:13 - last edited on ‎07-25-2016 04:38 by Moderator Alum

‎07-23-2016 03:13 - last edited on ‎07-25-2016 04:38 by Moderator Alum

I am constantly having problems connection to Bluetooth. It has now not connected since Thursday. I have tried disconnecting and reconnecting which was working for short periods initially but now doesn't seem to be at all.

 

 

Moderator Edit: Subject for Clarity

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‎07-25-2016 04:50

‎07-25-2016 04:50

Hello there @weezybee74. Good to see you around in our forums. I wonder if you are getting some type of error or a message telling you there is an error? 

 

If is strictly your bluetooth, then I would recommend to restart your phone. Although remember that your tracker wont sync through your bluetooth settings and only through the app. So if the problem is with the app, review if you are running the latest version which is 2.29 if is Android.

 

For additional help please take a look at my friend ErickFitbit's post. I sure it will provide more information.

 

If the issue persist, keep me posted and I will do my best to help you. Robot wink

Roberto | Community Moderator

"Great things are done by a series of small things brought together.” What's Cooking?

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