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Bluetooth issues with Charge 3

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‎07-12-2019 16:38

‎07-12-2019 16:38

I continue to have a notification from Fitbit saying  I am having Bluetooth issues while using my Charge 3.  Anyone know why?

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‎07-14-2019 08:19 - edited ‎07-14-2019 08:26

‎07-14-2019 08:19 - edited ‎07-14-2019 08:26

Hi @Strutty, welcome to the Fitbit Community forums. Sorry for the late reply. 

 

Thank you for the information about the notification you're getting from Fitbit about the Bluetooth. This could be related to a behavior that several users have reported in the last few days, about the app not allowing the to log back in or shoring an error message when trying to access the account. 

 

Fitbit is aware of this and it's working to find a solution as soon as possible. I've also been informed that you already got in touch with the Customer Support team for further assistance with this. 

 

Let me know if you have further questions. 

Davide | Italian and English Community Moderator, Fitbit


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