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Bluetooth not connecting at the moment to sync

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‎05-28-2017 19:50 - last edited on ‎06-01-2017 06:17 by Moderator Alum

‎05-28-2017 19:50 - last edited on ‎06-01-2017 06:17 by Moderator Alum

My Fitbit Account has not logged my "steps" for the last 3 days.  It shows that it is trying to "Sync" but it says my Bluetooth is "Off", but when I check my settings on my Android Tablet it shows that the Bluetooth is on.  How can I get my "steps" to download into my account.

 

Thank you for the help!

 

 

Moderator Edit: Updated Subject For Clarity.

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‎06-01-2017 06:14

‎06-01-2017 06:14

Hello @DiannC, good to see you have joined the Fitbit Community. How it goes so far? It's been a few days since you have posted, so I'm wondering if the issue persists? In case it does, please take a look at this post for additional help: Having trouble syncing? (here's how to fix this).

 

Hope this helps and don't forget to keep me posted.

Roberto | Community Moderator

"Great things are done by a series of small things brought together.” What's Cooking?

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