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Bluetooth on versa

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I've just got a versa and having real probs with it connecting to my galaxy note it just wont connect any advice please 

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Is your Note one of those listed on fitbit's supported devices page at www.fitbit.com/devices ?

 

How far through the setup process are you getting? Are you getting any error messages from the app?

 

Sometimes interference from other bluetooth devices can be an issue. In as far as you can minimise other bluetooth devices near you when you try the setup.

 

There's also a troubleshooting guide from fitbit that may help: https://help.fitbit.com/articles/en_US/Help_article/1872/

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Everything's comparable to my phone just keeps saying put versa in charger and try again thank you for your advise I've nothing else connected to bluetooth only versa and note 9
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