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Bluetooth on versa

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‎09-21-2019 12:34

‎09-21-2019 12:34

I've just got a versa and having real probs with it connecting to my galaxy note it just wont connect any advice please 

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‎09-22-2019 03:05

‎09-22-2019 03:05

Is your Note one of those listed on fitbit's supported devices page at www.fitbit.com/devices ?

 

How far through the setup process are you getting? Are you getting any error messages from the app?

 

Sometimes interference from other bluetooth devices can be an issue. In as far as you can minimise other bluetooth devices near you when you try the setup.

 

There's also a troubleshooting guide from fitbit that may help: https://help.fitbit.com/articles/en_US/Help_article/1872/

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‎09-22-2019 06:56

In response to SteveH

‎09-22-2019 06:56

Everything's comparable to my phone just keeps saying put versa in charger and try again thank you for your advise I've nothing else connected to bluetooth only versa and note 9
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