07-04-2021
15:17
- last edited on
07-06-2021
17:09
by
SilviaFitbit
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07-04-2021
15:17
- last edited on
07-06-2021
17:09
by
SilviaFitbit
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BR on my Fitbit Versa 2 failed to register again this morning
Moderator Edit: Clarified subject

07-06-2021 17:11
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07-06-2021 17:11
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@Jskv4 Hi there. Thanks for the details mentioned.
Please check the following:
- Wear your device for at least 1 full day (during the day and to sleep at night). Check your stats after you wake up in the morning. Note: skin temperature requires 3 nights of data.
- Make sure the back of your device is in contact with your skin. The band should be snug but not constricting. If you experience any discomfort, loosen the band, and if it persists give your wrist a break by taking it off.
- Most metrics require at least 3 hours of quality sleep. If you move a lot during your sleep or the sleep session is too short, you might not get a reading.
Hope this helps.
Want to get more active? Visit Get Moving in the Lifestyle Discussion Forum.

