Call and Message Notification not working

[SaviPaul]

Hi Guys,

I just received my Fitbit surge a while back. Was very disappointed to see that I am not able to get any call or message notifications. Was exepcting this to work atleast since it is one of the primary functionalities of the watch.Initially on receiving a message on my phone, I received a message alert stating "New Message" on my phone.No details regarding the sender or body of the message!!.Now even that is not working.

I checked the forum here and found out that many are facing these issues.Disappointed to say non the less.

I have tried all possible suggestions from my fellow surge users on this group nothing works.Can someone help me out here?Is this doable or should I look for other better options?

My phone details Samsung Galaxy S3 Android version 4.3

Fitbit app version 2.20.1

[Odyssey13]

Welcome to the forums @SaviPaul

I have an Android Samsumg 4s, running 5.02 and all I get is "new message" and nothing else. I'm thinking that the additional information is for those running iOS.

[SaviPaul]

Thanks Odyssey!
I guess additional information while receiving a message notification is possible for an android device as well.Need confirmation from fitbit on this.
Was hoping that basic functionalities like call and message notification to work with my phone
Hope fitbit can help me here

[VivisFitbit]

Welcome to the Forums @SaviPaul!  Yes you can receive call and text notification from your Android device. To enable this option you only need to take a look at this thread. Thanks so much for your help @Odyssey13! 

Hope this helps.