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Caller ID shows spam number

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‎02-01-2020 13:57 - last edited on ‎02-02-2020 18:30 by Fitbit Moderator

‎02-01-2020 13:57 - last edited on ‎02-02-2020 18:30 by Fitbit Moderator

Lately when I get calls from a spam number that isn't in my contacts, my charge 2 says that the caller is one of my parents. Anyone else experiencing this?

 

Moderator edit; Subject for clarity 

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‎02-02-2020 18:30

‎02-02-2020 18:30

Hi @figment626, welcome to the Community Forums!

 

Thanks for bringing this to my attention and the details that were shared in your post. To better assist you with this, can you please let me know which mobile device are you using? When was the first time you experienced this and how many times since then? Also, when was the first time you experienced this? If you haven't already done so, I recommend you to check: How do I get notifications from my phone on my Fitbit device? to see that all the necessary requirements to receive notifications on your Fitbit are correctly configured and to try some troubleshooting steps.  

 

Let me know if you have any additional questions.

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