Caller or text id doesn't show using aandroid.

[lserapilia]

My charge 2 doesn't show caller or text is but instead shows unknown. My phone is a android note 5.

[RobertoME]

Hi there @lserapilia, it's nice to have new faces in the Fitbit Community!

In this case my recommendation is to sync your tracker and uninstall and reinstall the Fitbit app. Once you have done this log back in and re-enable your notifications again.

Hope this helps and let me know how it goes.

[lserapilia]

 thank you I'm  still having on and off issues with messages coming through?

[RobertoME]

Hello @lserapilia, thank you for keep me posted. How it goes so far? My apologies since I haven't posted any update recently since our last interaction. I'm curious to know if the issue persists or are the call/text notification not working at all?

If the issue persists, perhaps the following post might be of your help: My tracker isn't receiving notifications (Android Fitbit app).

Hope this helps to address the issue you are experiencing. See you later!

[lserapilia]

 It now says and vibrates saying message but doesn't scroll the message like it use to. Are they suppose to show regardless of the phone or device there sent from?