Calorie count in energy burned does not match calorie count in cal in vs cal out

[NateDZD]

My calorie count from yesterday in the "energy burned" card is nowhere near my calorie count in the food section where it shows me my calorie budget and "in vs out" count.

I've tried force closing the app, clearing the cache, and forcing a sync in the main homepage, but nothing changes.

My devices are the Pixel 9 Pro XL and the Pixel Watch 3 45mm.

 

[JDocMan]

I stopped using my Fitbit app a few weeks ago because of all the bugginess. I plan to start using it again this week for health tracking. Hopefully they have resolved the multiple issues that made the app unusable.

[Sibar77Alford]

Was this resolved? I am seeing this same issue and have been trying to work out what I was doing wrong!

[jcteach]

Unfortunately no, it just doesn't get updated that day. Some days it's fine
and other days not. I wish they'd fix it. I'm using an android phone by the
way. Not sure if it matters.

[Sibar77Alford]

Thank you.  I have a Google Pixel 7 so android as well.  Hugely frustrating!

[fayelouiset]

I just recently returned to fitbit and wish I hadn't. Since the takeover it has become a nightmare. My calories out are now saying '0' the app itself just looks drab now and the community and challenge part was one of the best parts about fitbit. It's such a shame they have taken something so good and made it so frustrating. Such a waste of a great product and community

[davevinh]

I'm just here to continue the paper trail and report that I have the same issues as everyone else here.

Devices:

- Fitbit app version 4.34.1
- Phone, Pixel 9 XL
- Watch, Pixel Watch 3 45 mm

I like a lot of things about Google but stuff like this makes me want to go back to Apple.

[ChelseaN]

Just came here to say I've been having this same issue so they keep it open and hopefully find a fix soon! I have found if I uninstall and reinstall the app sometimes it fixes itself although that's obviously not ideal

[minicpst]

This has been happening for years, according to a couple of Google searches. 

I wouldn’t hope for this to be fixed any time soon. 

[Blondee0784]

I am having the same problem! Using Charge 6 and a Samsung Galaxy 24+. Im seriously about to ditch FitBit. Anyone have any other recommendations for an alternative? 

[Linnnnn]

I know this thread is a bit old, but I'm also experiencing the same issue. Using charge 6 and latest app vs/android version on s25+.

Its really annoying because it makes the calories tracker kinda useless. Sometimes it will say I'm overbudget at like 3pm even if I hadn't logged any meals due to the mismatch in burned vs out

[yooeff99]

this has been a problem for a while now and its quite annoying.  New app update today still did not fix it.