help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Calories Out Not Syncing on Food Panel

ANSWERED
Replies are disabled for this topic. Start a new one or visit our Help Center.

‎10-09-2021 08:37 - edited ‎10-09-2021 08:39

‎10-09-2021 08:37 - edited ‎10-09-2021 08:39

Here are my images. I've been awake since 6:30 this morning. It is now 11:30 AM. I've already restarted the app, restarted Bluetooth, restarted my device, restarted my phone, etc. etc.

 

The app is up to date. 

 

Yet, it is still not tracking calories out today. Please help. 

 

 

Screenshot_20211009-112813.png

Screenshot_20211009-112824.png

 

Best Answer
0 Votes
1 BEST ANSWER

Accepted Solutions

‎10-09-2021 12:00

‎10-09-2021 12:00

Hi!! Update!!

It STILL hasn't fixed itself throughout the day, but I finally uninstalled the app, then turned my phone off and back on again, then re-installed the app. That fixed the issue.

 

Cheers.

View best answer in original post

Best Answer
0 Votes
2 REPLIES 2

‎10-09-2021 12:00

‎10-09-2021 12:00

Hi!! Update!!

It STILL hasn't fixed itself throughout the day, but I finally uninstalled the app, then turned my phone off and back on again, then re-installed the app. That fixed the issue.

 

Cheers.

Best Answer
0 Votes

‎10-10-2021 08:11

In response to katsumii

‎10-10-2021 08:11

Nice to see you here, @katsumii.

 

I appreciate all the troubleshooting steps performed and the screenshot provided. I'm glad to know that the Fitbit app is updating your calories data now 🙂

 

Have a nice day!

If my post was helpful, you can vote for it. You can also mark it as Best Answer if it was what you were looking for!
Best Answer
0 Votes