Calories and Water not displaying on main page

[Gamatz]

The calories on the enter page will show up, disappear, show up, disappear but it never synchs or displays on the main page like it used to. As of this morning, water is doing the same thing. I can input 32 oz of water but on the main page it always says 0.

I have uninstalled and reinstalled the app. I have logged out and back in. I have come here to the boards. Nothing fixes this issue and any google search to report the issue only gets me to archived posts that do not say any kind of fix.

How do we report this to fitbit so they can fix this bug? 

[Dernwith]

Mine is doing this too. It started yesterday with food and today with both food and water.I have a moto g 5G (2002) and am running fitbit app 4.7.

[LawnPaul]

Same here, except my water isn't saving at all. At least my food log loads when I go into it.

[EntropicMaximum]

Same here, as I mentioned in my other post. It looks like the entries are actually saved, but not displayed. I also tried adding some directly via the REST API — they could be deleted afterwards, but they still don’t appear in the overview and list.

[Gamatz]

I was able to use Fitbit's online chat and they said they are aware of the issue but no idea how long till it's fixed. 

[DeinGesicht]

Posted this in another thread so copying here - "I found my own work around. I took a screenshot of all entries I'd made today after I discovered it appeared to be logging again around 5pm UK. I then deleted the previous food entries and re-entered them. Seems to have worked."

Shouldn't have to do all this, and someone should've been on the ball and kept us informed 🙄 

[Daisy8412]

Same issue since yesterday. I did try the deleting and re-inputting food items as someone suggested but that didn't work.