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Calories burned are not refreshed on App 4.23

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‎08-30-2024 13:35 - edited ‎08-30-2024 14:04

‎08-30-2024 13:35 - edited ‎08-30-2024 14:04

Since Tuesday 27 Aug, calories burned from fitbit one are not refreshed in the android app 4.23!

I have a Samsung Galaxy S24 ultra.
Both fitbit one and inspire 3 (bought today) show the calories consumed, but the app does not take them into account in the calculation. It only shows basalt calories!?

1.jpg

2.jpg

I have downloaded and refreshed the app several times but nothing helps.
Also there are errors every time I refresh. The top shows different calorie values than the bottom for activitiy.

  3.jpg
By adding a new connection (phone) I managed to slightly increase the calorie values but the values are far from those in fitbit one and inspire 3.

The app is also unable to connect to my fitbit one via BT...

Please help, the calculation of calories consumed and calories entered is very important to me

 

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