Calories not shown on main screen

[ElaineRM]

• I can record what I eat for the day but it won't show how many calories I have left for the day on the main screen. It still shows I haven't consumed any calories. It started doing this yesterday. I had a update yesterday for the app and since then this function is not working. What can I do to fix this or is this an update fault.

[billypop]

I'm having same problem. Does anyone know if this will be fixed anytime soon

[pgfrost]

I only saw that the issue had been escalated for resolution, but that
doesn't tell us any kind of timeframe. The Moderator did ask that we
indicate the Smartphone we were experiencing the problem on & the operating
system. If you haven't done that, I would encourage you to do so. Then our
devices can be specifically addressed when the engineers figure it out the
issue. 👍

[SunriseRunner13]

Samsung J20

[LorraineRafa]

Same problem here, third day in. Hopefully they can fix it soon 😍

[Lem5]

Mine is working this morning. 

[pgfrost]

Yes! Mine too! Engineers fixed their problem! Thank you!

[Deb173]

Mine just started. A little hesitation first

[Wend19]

Yep seems fixed. That was record time. Looks like they rolled back the
revamp to remaining calories on the secondary page. Too bad you still
can't see the nutritional values because the top half is cut off.

[pgfrost]

Yay! Mine started showing up on the main screen this morning. As I then
checked yesterday & the day before, the caloric totals showed up, with a
bit of a hesitation. But they're there now! All is good! 👍

[ElaineRM]

Yes mine seems to be working now too. Calories eaten showing on today's food tile.

[Lem5]

I don't have that problem. Mine is fine.Sent from my Verizon, Samsung Galaxy smartphone

[pgfrost]

Yay! Happy the issue was resolved so quickly! 👍

[pgfrost]

Mine was not displaying properly for 2 days, Aug 5 & 6. The update occurred
on Aug 4. Now, however, mine is displaying properly. The problem has been
fixed. 👍

[TominPhoenix]

Yes. It's working now!

[pgfrost]

Yes! Yay! 👍

[pgfrost]

Is this the Nutritional Values you're referring to on the second screen? I
think mine look the same now as they previously did.

[Lem5]

No, it was calories not being shown on the main screen. It's fixed today.Sent from my Verizon, Samsung Galaxy smartphone

[pgfrost]

Yes! It's fixed today, plus the calories for the previous 2 days are also
showing on the main screen! 👍

[SunriseRunner13]

I'm 4 days in and missing the ability to analyze the data. Tech support,
please hurry.

[TominPhoenix]

👍