Calories out in food blank

[DonoMom]

My food chart says I have zero calories out for yesterday. It is showing my calories burnt in the calories burnt chart. I have contacted support and been told the missing data can't be replaced and your app is working now, any more questions? - to paraphrase. I've tried everything - uninstall/ reinstall, disconnect from MFP/reconnect, unpair/pair, insert extra exercise to trigger a change/removed it, restart watch, restart phone - nothing works. Anyone else or know a fix? Thanks!

 

 

[Gr4ndp4]

Hi, @DonoMom. Welcome. Did you install an update on Wednesday? That may explain why you have it back again. It is annoying when data goes AWOL. It is not being reported elsewhere, so I assume it's specific to your devices. I'm not replicating your experience (though I have seen it in the past). I can only suggest you post here again if it reoccurs. 

Sorry, I can't be more helpful.

Cheers

[DonoMom]

It was correct for the rest of the week. Now, this week, the calories out isn't correct for any day. I'm so frustrated. There's been no update. 

[DonoMom]

 

This is so frustrating. Monday it worked correctly. Tuesday it's not matching again. 😒 I keep opening a ticket with the help chat and they say they'll email me. They close the ticket without any response.