Camera option isn't working in the app

[Sohailrida]

 when i trying to open this im getting blank White screen (below i have attached screenshot

) and it shuts down the application. Im using fitbit Inspire Hr. Below i have attached snapshot for further reference.

 

 Moderator edit: Updated subject for clarity 

[SilviaFitbit]

@Sohailrida Welcome to the Community! Thanks for the details mentioned and the screenshot shared. 

It's pretty weird that you're unable to share a post using the camera option. I would like you to log out from your app and then force quit it. After this, please try using this option again. 

Please note that to use all the features in the Fitbit app, on Android phones (OS 6.0+) you must grant the Fitbit app permission to access certain features on your phone. For example, if you want to add Fitbit stats to a photo, the Fitbit app needs access to your camera. 

P.S. I've moved your post to this board because it's more related to the topic. 

Let me know how it goes. 

[Sohailrida]

Its still same i did logged off, "Force  stop and tried it didn't work to me,  what to do know i have uninstalled installed nothing worked 

[SilviaFitbit]

@Sohailrida Thank you for getting back. 

In this case, I've shared your post with our Support team and they will continue assisting you. 

I'll be around if you have any additional question.