03-21-2021
16:12
- last edited on
03-23-2021
17:21
by
SilviaFitbit
03-21-2021
16:12
- last edited on
03-23-2021
17:21
by
SilviaFitbit
Can the app track steps without a watch being synced? I know the Samsung Health app does that, but I don't see that as an option with fitbit as step count just says zero.
Moderator Edit: Clarified subject
03-23-2021 17:24
03-23-2021 17:24
@Chijetfan Welcome to the Fitbit Community.
The Fitbit app could be used to track steps, this could be done through MobileTrack, this will use your phone's sensors to track basic activity including, steps, distance and calories burned. Follow these steps to set it up if you have already have a Fitbit account:
Learn more about it by checking this article.
Hope this helps.
Want to get more active? Visit Get Moving in the Lifestyle Discussion Forum.
05-05-2021 13:08
05-05-2021 13:08
Is there any help you can offer when MobileTrack doesn't show up as an option in the new device list?
05-06-2021 12:41
05-06-2021 12:41
@Misty3274 Welcome to the Fitbit Community. Thanks for the details mentioned.
Please try the following troubleshooting:
- Log out from the Fitbit app
- Clear the app cache (If you have an Android phone)
- Restart your phone
- Log back in
Hope this helps.
Want to get more active? Visit Get Moving in the Lifestyle Discussion Forum.