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Unable to sign in, shows Fitbit.com is under maintenance

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‎05-05-2021 22:22 - last edited on ‎05-06-2021 10:38 by Fitbit Moderator

‎05-05-2021 22:22 - last edited on ‎05-06-2021 10:38 by Fitbit Moderator

I can not seem to sign in to my fit bit account, saying that fitbit.com is under maintenance since yesterday. But I can still sign in on the site. 

 

Am I the only one having this problem ? And if not what would you consider me doing? 

 

Thanks 

 

Moderator Edit: Clarified subject

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‎05-06-2021 10:40

‎05-06-2021 10:40

@Siwel Welcome to the Fitbit Community. Thanks for the details mentioned. 

 

If you're still having trouble signing into the Fitbit app, try the following: 

 

- Log out from the Fitbit app 

- Clear the app cache 

- Restart your phone 

- Log back in again 

 

If after performing the troubleshooting mentioned above, you experience the same, let me know the phone model and OS installed. 

 

Hope this helps. 

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