01-17-2023
18:29
- last edited on
02-14-2023
15:21
by
LizzyFitbit
01-17-2023
18:29
- last edited on
02-14-2023
15:21
by
LizzyFitbit
I have luxe and inspire 3. I wanted to use luxe as daily wear tracker and inspire 3 as workout tracker. However, it looks like I can't have both connected to my account at the same time. Is there a way to have multi trackers under one account?
Thank you!
Moderator Edit: Clarified subject
01-17-2023 19:07
01-17-2023 19:07
No, it's impossible.
The related suggestion is Under Consideration since... forever and, actually, locked for further comments. My 2 cents: don't hold your breath
01-21-2023 06:54
01-21-2023 06:54
@cremeglacee - it depends on the trackers - I have 2 attached to my account (Versa Lite and One) and they work fine. The system doesn't support having 2 of the newer trackers on one account but 2 older trackers or 1 new/1 old work ok.
https://help.fitbit.com/articles/en_US/Help_article/1715.htm
Adding more than one Fitbit device to your account gives you the convenience of switching between devices while still seeing a holistic view of your daily activity on your dashboard.
You may want to:
Note that you can't connect multiple devices that use an app gallery to one account. For Fitbit Charge series, Fitbit Ionic, Fitbit Inspire series, Fitbit Luxe, Fitbit Sense series, Fitbit Versa series, and Google Pixel Watch, only connect one of these devices to your account at a time.
01-21-2023 08:02 - edited 01-21-2023 08:11
01-21-2023 08:02 - edited 01-21-2023 08:11
Yes @GSaldiveri as long as only one tracker uses the app store, and no duplicated models.
Since both the Luxe and Inspire use the app store, a user can not have both.
At one time I had a One, Blaze, Flex 2, and an Ionic attached.
In general, without messing up step counts, I was able to switch trackers without syncing, which took forever, since fitbit tried to sync all 4.
BTW, the, now unsupported Win Computer app would first search for trackers then sync every one it found. I have two neighbors with fitbit, and even when my phone was broken, computer turned off, my tracker would sync through one of their computers
01-21-2023 12:34
01-21-2023 12:34
@Rich_Laue wrote:BTW, the, now unsupported Win Computer app would first search for trackers then sync every one it found. I have two neighbors with fitbit, and even when my phone was broken, computer turned off, my tracker would sync through one of their computers
Yep - this I know. It caused a lot of issues for people trying to hide steps in step challenges lol. It automatically synced their devices even when they were trying to hide...
02-15-2023 17:58 - edited 02-15-2023 17:59
02-15-2023 17:58 - edited 02-15-2023 17:59
2 observations:
1) newest Fitbit devices means released after 2013 (date of the launch of Ionic, first Fitbit device using Fitbit app store, followed by Charge 3).
2) the use of app store is not longer a valid explanation. Pixel Watch doesn't use the Fitbit store and suffers the same limitation.