02-15-2023
14:51
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02-16-2023
10:36
by
MarreFitbit
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02-15-2023
14:51
- last edited on
02-16-2023
10:36
by
MarreFitbit
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Is there a way in the app to change my user ID
I go on the profile photo then I go on personal and it says user ID down the bottom but is there a way to edit it. I want to create a username that's easy to remember and also easier for my friends to find me with.
Moderator Edit: Clarified subject

02-15-2023 15:21
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02-15-2023 15:21
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Hi @Cornish_Lamp customer support should be able to help you. Get directly with them.
here are the support contacts I've gleaned over the years on the forums.
when there is someone available, chat is an option. Phone or Twitter works well, too.
https://myhelp.fitbit.com/s/support?language=en_US
Support is limited by the number of representatives available at a given time and the hours of operation. Chat lines are open when they have live help.
USA: call (877) 623-4997
UK: call 0800 069 8505
INDIA: call 000 800 050 1057
IRELAND: call 01 691 7502 (country prefix: +353)
Other contact options:
USA: click
Canada: click for options
