03-06-2016 02:24
03-06-2016 02:24
Best Answer03-07-2016 04:24
03-07-2016 04:24
Welcome to the Community @Astrid60! If your Fitbit tracker is not syncing, you should start by checking out these syncing troubleshoots. Make sure that there isn't another Bluetooth device that may be creating interference during the process. Setting up your tracker as a new device may also help you to bring it back to sync as usual.
Hope this helps. Let me know the outcome.
Best Answer03-08-2016 05:19
03-08-2016 05:19
Best Answer03-14-2016 05:29
03-14-2016 05:29
I'm so glad to hear about that @Astrid60! Feel free to continue participating in the Fitbit Forums if further assistance is needed.
Have a nice week!
Best Answer