help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Can't Manually Add Activity

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎12-22-2024 04:39

‎12-22-2024 04:39

I'm having trouble manually adding a workout. The run just stopped on my watch so I tried to manually add and when I save, it's still not logged.

 

Logged out, cleared cache, logged in, un-installed reinstalled, force stopped. Still not working.

Best Answer
2 REPLIES 2

‎12-24-2024 01:10

‎12-24-2024 01:10

This has been an issue since a couple of updates ago. Sometimes if you have multiple attempts it will eventually save your manually added activity, but then it will likely disappear later.

Apparently one of the many 'known issues' that they are 'working on'. 

It is beyond me how features that worked fine ten year ago on this app now no longer work and no one knows how to fix them! 

Best Answer

‎01-10-2025 17:06

‎01-10-2025 17:06

I have the same issue.  I used to be able to add activity under log previous under track exercise but that option has disappeared. I used to be able to get it back by deleting the app cache and data, but that isn't working anymore either.

1000001769.png

 

1000001771.png

I have a 2024 Motorola Play on Android 14 with Fitbit app version below.

1000001772.png

 I this has been an issue for years now and Fitbit doesn't seem to be in any hurry to fix it.

 

Best Answer