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Can't Sync Charge 2 and Alta for Many Months

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‎05-20-2019 03:05 - last edited on ‎05-21-2019 05:09 by Fitbit Moderator

‎05-20-2019 03:05 - last edited on ‎05-21-2019 05:09 by Fitbit Moderator

In croatia in 2 watches alt and charge 2 cant sinc nothing for many monts before wos work ok help us i see that sobody too from croatia hr write you

 

 

Moderator edit: Clarified subject

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‎05-21-2019 05:17

‎05-21-2019 05:17

Welcome to the Forums @BaskaVoda.

 

Let me help you get both of your Fitbits to sync correctly.

 

Before sharing the steps that you could try I'd like to let you know that at this moment we do not offer support in Croatian. We'll be happy to assist you in English, French, German, Italian, Japanese, Korean, and Spanish here in the Forums. Our support team could help you in those and also Swedish, Dutch, and Mandarin.

 

As for the steps that can help you sync, you can click here to see some steps that should help you in getting it to work.

 

In the meantime I'd like to ask what phone is it that you are using at this moment to try and sync your Fitbits.

 

Let me know how it goes or if you have any other questions. Keep me posted on how it goes.

Lanuza | Community Moderator

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