Can't accept friend request

[HelloKatieFace]

I received a friend request for a FB friend with a private Fitbit acct, but it won't recognize when I hit "accept"?

[LynnStarr]

oops wrong tjread

[mhbielby]

Hi,

I don’t have that many friends, I did delete a couple people that were inactive, and still no luck. Got another friend request since last time I posted on the forum and it worked fine, so not sure what the issue is with this one request. 

Im definitely logged out of my account on the three devices I tried. 

This is getting pretty frustrating, pretty close to chalking this up as another Fitbit fail. 

Any other suggestions?

Thanks,

Melissa 

[LanuzaFitbit]

Hello @mhbielby and @LynnStarr.

@mhbielby Thanks for giving that a shot. Does the same thing happen from your friend's side of the Dashboard? Could you get in touch with your friend and ask them if they are able to see the option to add you as friend or if they have any request from you. 

Look forward to your reply.

[FOE]

When I press except it goes bactbac as if I was just looking at some one that's not a friend yet so I request them but then they have the same problem

[Claudio16]

I have 53 friend requests that fitbit does not allow me to accept

[tdog21]

@Claudio16 I can no longer accept friend requests via the app - but I can via the website dashboard - so maybe try that way if you haven't already.