Can't access sleep date

[GuanoGerbil]

 Using a One and have always entered sleep manually using android. I can no longer access dates at end of month. 30th and 31st Dec not showing on calender for example and can't scroll or expand to select these dates.

[LanuzaFitbit]

Welcome to the Forums @GuanoGerbil.

Thanks for bringing this up and sharing that screenshot to explain the situation.

It seems to be related to the size of the text on the phone. If you change the font size on the phone's settings it should bring everything up and give you access to those extra dates. 

Let me know if you have any further questions.

[GuanoGerbil]

Thanks for the prompt reply. My font size is normal. I've tried changing it to both small and large, but it hasn't changed the calender size or characters in them at all. This seems to be quite a recent change (within the last month or two) as I've been logging sleep this way for years without noticing this problem before.

⁣Sent from some random device ​

[LanuzaFitbit]

Hello @GuanoGerbil.

I apologize for the delay in my response. Thanks for trying to change the size of the text and letting me know that it didn't work.

I'd like to ask some questions to better understand what is going on:

• What phone are you using?
• Is something similar happening at any other section of the app?

In the meantime I'd recommend that you try to uninstall the app and then reinstall the app and check if that gets the information to show in full.

Let me know if there is anything else I can help you with.

[GuanoGerbil]

Thanks for your reply.

My phone is a Huawei P9
Model number EVA-L09
EMUI version 5.0.1
Android version 7

I’ve tried uninstalling and reinstalling app, but nothing has changed.

It’s not a huge problem, just a bit annoying trying to log sleep at the end of the month. More just mentioning it so you are aware of this minor problem.

Thanks,

Moderator edit: Removed personal info

[LanuzaFitbit]

Hello @GuanoGerbil.

Thanks for taking the time to share all of those details and bringing this situation up! 

Please do know that we take all feedback seriously and that we're continually looking for ways to improve the overall Fitbit experience.

Let me know if you have any further questions.