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Can't add friends

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‎06-19-2020 20:20 - last edited on ‎06-20-2020 09:29 by Fitbit Moderator

‎06-19-2020 20:20 - last edited on ‎06-20-2020 09:29 by Fitbit Moderator

I'm trying to add a friend but it doesn't show up on my contacts only a few contacts are there not all of them how do i add them?

 

 

Moderator Edit: Clarified subject

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‎06-20-2020 09:34 - edited ‎04-21-2024 11:31

‎06-20-2020 09:34 - edited ‎04-21-2024 11:31

Hi there @Barclay40, welcome to the Community Forums. Thanks for bringing this to my attention and the details provided in your post.To better assist you with this situation, can you please let me know which mobile device are you using?  In the meantime, I suggest doing the following:

  1. Tap the Today tab and tap your profile picture. 
  2. Tap your name > View All Friends > Add Friends. 
  3. Choose a method to find friends, then tap the Add Friend icon next to the name or email address of the person you want to add.

If you're still having trouble adding your friends, please see: How do I connect with friends on Fitbit?

Please know that I've moved your post to the Android board because it's more related to this board.

Maria | Community Moderator, Fitbit


Was my post helpful? Give it a thumbs up to show your appreciation! Of course, if this was the answer you were looking for, don't forget to make it the Best Answer! Als...

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‎06-20-2020 09:34 - edited ‎04-21-2024 11:31

‎06-20-2020 09:34 - edited ‎04-21-2024 11:31

Hi there @Barclay40, welcome to the Community Forums. Thanks for bringing this to my attention and the details provided in your post.To better assist you with this situation, can you please let me know which mobile device are you using?  In the meantime, I suggest doing the following:

  1. Tap the Today tab and tap your profile picture. 
  2. Tap your name > View All Friends > Add Friends. 
  3. Choose a method to find friends, then tap the Add Friend icon next to the name or email address of the person you want to add.

If you're still having trouble adding your friends, please see: How do I connect with friends on Fitbit?

Please know that I've moved your post to the Android board because it's more related to this board.

Maria | Community Moderator, Fitbit


Was my post helpful? Give it a thumbs up to show your appreciation! Of course, if this was the answer you were looking for, don't forget to make it the Best Answer! Als...
Best Answer
0 Votes