help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Can't add new Versa 3 to the app

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎08-01-2021 09:15 - last edited on ‎08-01-2021 19:47 by

‎08-01-2021 09:15 - last edited on ‎08-01-2021 19:47 by

Why can't I add my new Versa 3 to the app?  It keeps looping back to the previous screen.

 

 

Moderator edit: subject for clarity 

Best Answer
0 Votes
1 REPLY 1

‎08-01-2021 19:46

‎08-01-2021 19:46

Welcome to the Fitbit Community, @Jendy0.

 

Thanks for the details shared in your post. I recommend confirming that your Fitbit app is updated the the latest version: How do I update the Fitbit app? 

 

For complete troubleshooting instructions, see Why can't I set up my Fitbit device? 

 

Hope this helps. 

Want to discuss ways to increase your activity? Visit Get Moving in the Lifestyle Discussion Forum.

Best Answer
0 Votes