08-10-2018
15:19
- last edited on
08-12-2018
10:43
by
LanuzaFitbit
08-10-2018
15:19
- last edited on
08-12-2018
10:43
by
LanuzaFitbit
I have been asked to verify my email address but it is wrong gone into put it right but says my email exists so how can I change what it showing as its incorrect!
Moderator edit: Clarified subject
08-12-2018 10:42
08-12-2018 10:42
Hello @myroberts! Thanks for joining the Forums.
It is possible that you created a different account with your email address and then another with an incorrect one. Try to log out of your account and then log in with your correct email address to see if that lets you in. Or you could try to reset the password of the account with the correct address.
Let me know if you have any further questions.
08-18-2018 13:26
08-18-2018 13:26
Thank you I tried that but it wouldn't allow me, so I deleted the app and then reinstalled it and it allowed me to up date my e-mail
Thank you for your help
08-19-2018 11:16
08-19-2018 11:16
Hello @myroberts.
Thanks for letting me know about it. Those are some great news.
If you have the time, maybe you could visit one of our Discussion boards. Lots of different topics to talk about with other users. Maybe you can find something that peaks your interest.
Let me know if there is anything else I can help you with.