Activity goal not right

[JennyAM]

My activity goal in 30 minutes per day.  App says I have reached that goal today but I have not.  And app says I have not because it only shows 12 minutes of activity.  This just started in the last week.  I verified that my goal say 30 min. so I am  ot sure how it thinks only 12 minutes of activity has resulted in me reaching this 30 minute goal.

[LanuzaFitbit]

Welcome to the Forums @JennyAM! 

Thanks letting us know what is going on and that you have made sure that everything is correct.

I'd like to take a closer look at what is going on. Could you share some screen shots of what you are seeing? That way I can see it for myself and find the best way to move forward.

Let me know if you have any other questions in the meantime. 

[JennyAM]

I have some screenshots to send but can't seem to attach them.  When i go to the camera icon, it says "source" but allows only for typing (no option to go to my gallery or files). 

[JennyAM]

Here you go. My weekly exercise goals are 30 minutes for 5 days. As you can see I only did 30+ minutes 1 day this week but its saying I did it for 4 days.
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[neyla12]

Thanks letting us know what is going on and that you have made sure that everything is correct.

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[LanuzaFitbit]

Hello @JennyAM and @neyla12.

@JennyAM It seems like the pictures weren't posted. Could you try to post them once more to see if they come through? Remember to click on the 'Photos' button showing on the top of the text field on the Forums. 

Let me know if you have any further questions. 

[JennyAM]

Only 1 day with 30 minutes

Yet shows I have reached 4 of 5 days