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No steps are synced to Dashboard

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‎08-18-2018 11:45 - last edited on ‎08-19-2018 07:14 by Fitbit Moderator

‎08-18-2018 11:45 - last edited on ‎08-19-2018 07:14 by Fitbit Moderator

My fitbit is now syncing after 4 days, but is not including any steps after Wednesday. So frustrating and disappointing!

 

 

Moderator edit: Clarified subject

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‎08-19-2018 07:16

‎08-19-2018 07:16

Welcome to the Forums @IULF.

 

Thanks for bringing this up.

 

I'd like to ask you a few questions to make sure I understand what is going on:

  • Is it only steps that are not showing on the app? If anything else, what else is not syncing?
  • What happens if you try to tap on the steps and get more details on them, do they show up?

Look forward to your reply, let me know if you have any questions.

 

Lanuza | Community Moderator

Remember to vote for posts that helped you out! Tired of the same workout music? Try a Podcast! 🙂
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