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Can't export my Fitbit data

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‎11-21-2019 16:36 - last edited on ‎11-22-2019 12:35 by Fitbit Moderator

‎11-21-2019 16:36 - last edited on ‎11-22-2019 12:35 by Fitbit Moderator

I just read a thread which says the archive export works. But for some reason, I have been trying for that past few days to export archive but the system never generates an email to my account to verify my request. Is someone else facing this problem? 

How do I fix this?

 

 

 

Moderator edit: updated subject for clarity

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‎11-22-2019 12:37 - edited ‎11-22-2019 12:37

‎11-22-2019 12:37 - edited ‎11-22-2019 12:37

Hi there @akileshrajan, welcome to the Community Forums. Thanks for the details provided. 

 

To properly export your Fitbit dat, see: How do I export my Fitbit account data? 

 

Let me know if you have any questions present. 😉

Maria | Community Moderator, Fitbit


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