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Can't get Charge HR to sync with the Kindle Fire HD

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‎02-25-2017 11:29 - last edited on ‎02-27-2017 04:51 by Moderator Alum

‎02-25-2017 11:29 - last edited on ‎02-27-2017 04:51 by Moderator Alum

I use the app on a Kindle Fire HD and I have tried everything to get my Fitbit to sync to the app but it's not working.   

Any ideas?

 

 

Moderator Edit: Updated Subject For Clarity.

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‎02-27-2017 04:50

‎02-27-2017 04:50

Hello @Jean242, its nice to see new faces around the Fitbit Community. Keep in mind the Kindle Fire HD is not compatible with the Fitbit app.

 

If you are having syncing issues, I recommend to use a compatible device in order to sync your tracker. In addition you can sync with a computer too using either the Windows 10 app or Fitbit Connect.

 

When not having Windows 10 or having a Mac, it's possible to download the Fitbit Connect for Windows or Fitbit Connect for Mac (or Mac 10.5).. which require the Fitbit Dongle to use in conjunction with Fitbit Connect to be able to link / sync the tracker to / with the Fitbit account.

 

There's a separate Fitbit Connect Software for Windows XP.

 

To learn more about the latest list of supported mobile devices, please go to http://www.fitbit.com/devices.

 

See you around. If you have more questions just let me know.

Roberto | Community Moderator

"Great things are done by a series of small things brought together.” What's Cooking?

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