Can't get km up for my spin class

[Lorriedal]

I m having trouble getting the mileage on my spin classes everthing seems to be working but still remands at 0 at een of class any ideas ???

Moderator edit: Clarified subject

[LanuzaFitbit]

Welcome to the Forums @Lorriedal.

I'll be happy to let you know what is going on.

In this case, given that the Fitbit can't know the specific 'distance' because it can only calculate distance based on the amount of steps. Since you are not taking steps when you are biking, or spinning, then the distance can't be tracked. 

I hope this clarifies the situation. Let me know if you have any further questions.

[Rich_Laue]

While on a bike Fitbit can use GPS to measure distance, but with shipping the user is not physically moving, this distance is a virtual distance be on the circumference of the tire.

Sorry but Fitbit is not able to measure the type of distance.

One thing would be to add your vote to this suggestion, iOS has the option to edit distance, so it should be easy to make this feature scale to everyone.

Edit distance with the Android, Win app and the we...

[Lorriedal]

I have another question i drive a bus 8 hours a day my fitbit is counting all my driving as steps its up to 25,000 steps how can i stop this and make it only count my steps  

[Lorriedal]

Thank you for all your help and replying to my questions 

[Rich_Laue]

Let's look below @Lorriedal and you will see a link to right Help.

A quick search with the word "delete" will bring up this doc.

How do I edit or delete Fitbit data and activities?

Learn how to delete steps, floors, profile data, greetings, and weight logs

[Lorriedal]

I have a charger3 when i go into the settings i only have run walk or hike nothing for driving

Get Outlook for Android

[Lorriedal]

I ve gone into the clock on top right but nothing there for driving only run walk or hike i have a charge 3 maybe i Don t have this option ?

[Rich_Laue]

@Lorriedal have you read the help article I pointed to above?

After the drive:

Tap the exercise tile.

Tap the stopwatch.

Choose Log Previous,

Type Drive

Tap on the word driving from the pop-up list.

Now fill in the chart with the time and duration

[LanuzaFitbit]

Hello @Lorriedal and @Rich_Laue.

I apologize for the delay in my response. Thanks for being around to help @Rich_Laue!

To add to what @Rich_Laue mentioned, to log the drive you should doing it on the Fitbit app itself. Hope that you find it useful.

Let me know if you have any further questions.