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Can't get text notifications on Moto G4

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‎12-24-2018 16:24 - last edited on ‎12-25-2018 04:27 by Fitbit Moderator

‎12-24-2018 16:24 - last edited on ‎12-25-2018 04:27 by Fitbit Moderator

Have a moto G 4 and I can't receive text or phone call notification 

 

 

Moderator edit: updated subject for clarity

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‎12-25-2018 04:29

‎12-25-2018 04:29

@Bel..oast Welcome! Thanks for being part of our Community! Sorry to hear that you aren't getting notifications on your phone. You can try going to your phone's bluetooth settings and remove all devices listed there. Restart your phone and restart your device. After this try syncing them. Also, if you are using an Android device, check that your app has the necessary permissions (settings > apps > Fitbit > permissions) and make sure bluetooth and location services (GPS) are on.

 

Let me know how it goes!

Alvaro | Community Moderator

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