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Can't get the settings on Fitbit goes to calculator every time

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Can't get to anything but clock  face and calculator

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7 REPLIES 7

But we don't even know what Fitbit model you have.

Before posting, re-read to see if it would make sense to someone else not looking at your Fitbit or phone.

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Versa 3
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Versa 3 the clock face works but anytime I try to swipe it just goes to the calculator I can't get into settings to reset it so I don't know what to do

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Have you tried a restart? 

"Press and hold the button* for 10 seconds until you see the Fitbit logo on the screen, and then release the button."

Before posting, re-read to see if it would make sense to someone else not looking at your Fitbit or phone.

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I tried that it says unlock with your phone I don't understand that when I can get the Fitbit logo it just stays there it doesn't go away

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I got it to work thank you

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(Edited: I guess you figured it out while I was preparing answer.)

 

Aha! now I got it.  What you are seeing is not really a calculator; it is the screen to input your code for Fitbit Pay.

 

JohnnyRow_0-1619886877983.png

 

Before posting, re-read to see if it would make sense to someone else not looking at your Fitbit or phone.

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