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Can't get watch setup. Stuck on source and output

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‎10-21-2022 10:32

‎10-21-2022 10:32

Somehow my Versa 2 got stuck on source and output. I paired my phone in my settings app, under Bluetooth. I have done this twice. Uninstalled app watch etc.  My data is going into app via sync but my watch is stuck with source output.  How do I get out of this and get my watch :watch:️ 🤔 back?  I don't want to keep looking at Source and output all day with instructions to complete what I have already done twice

 

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2 REPLIES 2

‎10-21-2022 12:04

‎10-21-2022 12:04

Are you saying you connected your mobile device to your tracker using the mobile devices bluetooth settings/configuration? Connecting to your Fitbit tracker is done in the mobile app. 

 

Try this:

  • Log out of your fitbit app and force the fitbit app to quit
  • Go to your mobile device bluetooth settings and forget your fitbit device from the list of buetooth devices
  • Make sure bluetooth is on, launch your app and log in. 
  • Follow any prompts about connecting.

REF: https://help.fitbit.com/articles/en_US/Help_article/1873.htm

 

CharlesKn | Mid-Atlantic, USA
60+, strength and cardio
Charge 5, Android, Windows

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‎10-22-2022 16:30

In response to charleskn

‎10-22-2022 16:30

Did this and still did not work.  

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