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Can't install fitbit app

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‎10-31-2016 00:39

‎10-31-2016 00:39

I have had a fitbit blaze 6 months now never been an issue when I had an iPhone. I've changed to a Samsung galaxy edge 7 now lots of problems. The music and notifications constantly don't work I have issues syncing and now I have accidently deleted my blaze from the app and now it won't let me re-install. It's driving me mad. The customer support i have phoned as a very last resort but given telephone number isn't recognised. Please pleadr help .
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‎11-02-2016 04:56

‎11-02-2016 04:56

Welcome to the Community @shimyshaka. Thanks for troubleshooting this inconvenience by yourself. Your tracker now won't be able to sync since it is not paired, I recommend restarting your Blaze and after this follow the setup procedure from your Android Fitbit app, keep in mind that you can also try to paired your Fitbit from a computer. Now, about the music control follow the steps in this post.

 

I hope this helps, let me know the outcome. Woman Happy

Alejandra | Community Moderator, Fitbit

If you like something I recommended, I encourage you to mark that reply as "Best Answer". 🙂

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