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Can't log in nor sync on Fitbit app

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‎10-11-2023 18:33 - last edited on ‎10-11-2023 21:00 by Fitbit Moderator

‎10-11-2023 18:33 - last edited on ‎10-11-2023 21:00 by Fitbit Moderator

I'm also having the issue. Watch was not syncing today and tried everything to get it back. Eventually unpaired and reinstalled everything and now I can't even sign in to the app to set the watch up from scratch. Does not matter the network I'm on..

Moderator edit: Subject for clarity.

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100 REPLIES 100

‎10-15-2023 09:09

In response to SunsetRunner

‎10-15-2023 09:09

Wow, that is awful. This will be my last fitbit. Too many problems and total lack of good customer support. The new app sucks! I've been having issues too, ever since they changed it.

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