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Can't log in or reset password - error 1006

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‎12-09-2020 06:46 - last edited on ‎12-10-2020 16:15 by

‎12-09-2020 06:46 - last edited on ‎12-10-2020 16:15 by

Please, I need help urgently. I don't know why the app stopped running. It logged out and I cannot enter my password. It indicates me that it is wrong and it is not wrong. And, when I want to reset the password, it indicates me that the page fitbit.com is not working. If I enter from my pc y can enter normally but if I want to enter from my mobile it send me an error 1006. 

 

 

Moderator edit: subject for clarity 

 

 

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‎12-10-2020 16:13

‎12-10-2020 16:13

Welcome to the Fitbit Community, @soly.ortega07.

 

I understand how you are feeling about the situation you experienced. Upon checking with our Support team, I was told that you have already contacted them and that they were able to assist you. Thank you for your time and efforts.

 

By the way, I've moved your post to the Android App board so we can keep our forums organized.

 

I'll be around if you need further assistance.

Want to discuss ways to increase your activity? Visit Get Moving in the Lifestyle Discussion Forum.

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