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Can't log into my Fitbit account

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‎10-17-2023 17:17 - last edited on ‎10-19-2023 08:17 by Fitbit Moderator

‎10-17-2023 17:17 - last edited on ‎10-19-2023 08:17 by Fitbit Moderator

Can't login to phone app after migration 


Moderator Edit: Clarified subject

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3 REPLIES 3

‎10-19-2023 08:19 - edited ‎10-19-2023 08:19

‎10-19-2023 08:19 - edited ‎10-19-2023 08:19

Hi there, @Sbook. Welcome to the Fitbit Community Forums. I'm sorry to hear you cannot log into your Fitbit account. 

I've seen you contacted our Support Team after posting here and they've already assisted you. If you still need help with this, please feel free to contact our team back for further assistance.

I've moved your post to the Android App board for organization purposes. 

Maria | Community Moderator, Fitbit


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‎10-19-2023 08:25

In response to MarreFitbit

‎10-19-2023 08:25

Still can't log in
Deleted the app. Its useless to me since migration.
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‎10-19-2023 08:29 - edited ‎10-19-2023 08:29

In response to Sbook

‎10-19-2023 08:29 - edited ‎10-19-2023 08:29

@Sbook Thanks for getting back and sharing those details. I'm sorry to hear you're still having issues logging in. 

As advice above, please feel free to contact our Support Team once again so they can continue assist you as you have an open ticket with them already. 

We hope your issue is solve soon. 

Maria | Community Moderator, Fitbit


Was my post helpful? Give it a thumbs up to show your appreciation! Of course, if this was the answer you were looking for, don't forget to make it the Best Answer! Als...
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