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Can't pair my tracker

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I have a Charge 3 and has used it for a few weeks, it has worked fine. However a few days ago it did not sync so I removed the connection with the app, thought I could start over but now I cant get my devices to pair.

I have restarted my phone, and tracker. I have reinstalled the app. I have put on and off the Bluetooth. Nothing works. 

 

I have a Huawei P10 lite. Android version WAS-LX1 8.0. And as I wrote, it worked fine a few days ago.

Can I make it work or should I retur it to the store? 

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I'm having the same issue with my ionic and v40

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