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Can’t pair or update Charge 3 on LG G6

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‎12-28-2019 07:49

‎12-28-2019 07:49

i got a charge 3 for Christmas and I have been unable to pair, or update my device to my phone since I got it. I keep getting “something went wrong” or the ! Message on my Fitbit. Could it be defective? I even tried to connect it to my daughters iPhone and it won’t pair at all either. 

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‎12-28-2019 13:51

‎12-28-2019 13:51

Hello and welcome to the Fitbit Community @Jb2020 

I understand you’re having trouble syncing/updating your Charge 3. I’m moving your post to the Android Forum to give your question more exposure and it’s better suited to address your particular issue. I’m sure someone there will be able to assist you. 

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