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Can't reset my password

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‎12-09-2018 11:18 - last edited on ‎12-10-2018 03:08 by Moderator Alum

‎12-09-2018 11:18 - last edited on ‎12-10-2018 03:08 by Moderator Alum

I have been trying for over an hour to reset my password. Still have not received an email.

 

 

Moderator edit: subject for clarity

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‎12-10-2018 03:10 - last edited on ‎07-05-2025 07:50 by Fitbit Moderator

‎12-10-2018 03:10 - last edited on ‎07-05-2025 07:50 by Fitbit Moderator

A warm welcome to the Community @Gjeff.

I just wanted to let you know that I have moved your posts from the Charge 3 board to the Android app board, since I think that here you will be able to see more related topics about the Fitbit app.

Now about your password, have you checked your spam folder? If you haven't, I recommend checking this. Also take a look at the help article How do I change or reset my Fitbit password?.

let me know the outcome. Smiley Happy

Alejandra | Community Moderator, Fitbit

If you like something I recommended, I encourage you to mark that reply as "Best Answer". 🙂

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