Can't resume activity

[Kimahri1990]

Hi,

I have noticed an issue since about a week or two on my pixel watch 3. When I am recording an activity and I locked the screen, I can pause the activity, but after that it will not resume anymore. It does vibrate like it should do when resuming, but the activity will remain paused.

It doesn't matter if I pause via the side button or via unlocking the screen and swipe to the touchscreen pause button.

So whenever the screen has been locked sometime during the activity, unpausing it is not possible.

I have already tried a factory reset but the issue remains.

[AaronCo]

Same for me. I already reported this issue to both Google and Fitbit support, but have not heard back.

[xlevix10]

I noticed the same issue on my PW1 last week and it got to the point where I had to reboot my watch and it wiped my entire run out. I thought it was just a problem with my watch, but not surprised it's an issue with the software. It's very frustrating! I hate standing there tapping the resume button over and over and over trying to get my workout to unpause.

[comegetmenot]

Same issue here, noticed it first today. I was able to end the workout but not resume it.

[RiekoC]

Hello @Kimahri1990 , @comegetmenot , @xlevix10 , @AaronCo 

The team has started to look into this issue and will be working on a fix. 

Thank you for reporting the issue to both Google & Fitbit. I'm pretty sure that this is how the issue got escalated to the team.

[L35nu6]

I have the same issue for the last few weeks.

I have Pixel watch 2.

[Schiben]

PW1
Resume from auto-pause seems to be an issue as well. End workout isn't working correctly either.

[Smo2320]

I have the pixel 3 watch.  When I pause by swiping and pressing the pause icon it will pause.  However, the resume icon never appears to continue a run.  Received a replacement yesterday, set it up and went for a walk this morning.  Imagine my frustration to have the exact same issue!  There is obviously a deeper problem here and I will be talking to customer service again!

I have found that I can resume an activity by using the assistant and saying, "resume my walk" or whatever activity I am doing.  This may be a limp along solution until Google can get it fixed.

[jfichtner]

Been having the same issue for the last couple of weeks. Worked great before that. Please fix this!

[AaronCo · Accepted solution]

I am happy to report that issue is fixed with Fitbit watch app version 3.34.1.757869029 on my Pixel Watch 3!