09-07-2019
14:18
- last edited on
09-09-2019
06:55
by
AlejandraFitbit
09-07-2019
14:18
- last edited on
09-09-2019
06:55
by
AlejandraFitbit
I can see messages that people send me but I can't see the messages or replies that I send other people. Please help.
Thank you 🙂
Moderator edit: subject for clarity
Best Answer09-07-2019 16:20
Diamond Fitbit Product Experts share support knowledge on the forums and advocate for the betterment of Fitbit products and services. Learn more
09-07-2019 16:20
Hi @SunsetRunner you can't see what you sent others, but you can see what they sent you. There isn't anything that can be done to change that. Glad you're with us!
Best Answer09-07-2019 23:40
09-07-2019 23:40
Thanks @Odyssey13 for your response. That is a strange set up though not being able to see your own messages. 😕
09-08-2019 11:04
Diamond Fitbit Product Experts share support knowledge on the forums and advocate for the betterment of Fitbit products and services. Learn more
09-08-2019 11:04
Using the forum's private messaging system is the best way to go. It keeps a copy of your sent and received messages.
Best Answer09-08-2019 11:53
09-08-2019 11:53
Oh brilliant idea. Didn't think of that. Thank you 👍🏽🙂
Best Answer
09-09-2019
07:09
- last edited on
10-13-2025
09:28
by
MarreFitbit
Community Moderator Alumni are previous members of the Moderation Team, which ensures conversations are friendly, factual, and on-topic. Moderators are here to answer questions, escalate bugs, and make sure your voice is heard by the larger Fitbit team. Learn more
09-09-2019
07:09
- last edited on
10-13-2025
09:28
by
MarreFitbit
It's great to welcome you, @SunsetRunner and @Odyssey13, thanks for the input.
Can you please tell me when did you realize you were experiencing this issue? Also, which phone do you have? Please check that it is compatible by seeing our help article: Which phones and tablets can I use with my Fitbit watch or tracker?.
I hope to hear from you soon. 🙂
Best Answer