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My charge 3 isnt tracking steps

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‎09-06-2019 17:13

‎09-06-2019 17:13

Hiya I've just had a replacement charge 3 and since setting it up it's not been tracking anything apart from sleep ,, how can.i sort this please xx 

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‎09-06-2019 20:20

‎09-06-2019 20:20

G'day mate,  I'm having the same problem,  I bought it a few months ago , set it up and it's been working fine until 2 days ago when it's now frozen. It shows the time and date and that's all. I've tried everything from reading the destructions and still no good. Yet my Charge 2 that I've had for years is working perfectly and I've never had a problem. Got any ideas?

Wozza42

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‎09-09-2019 05:02

In response to Wozza42

‎09-09-2019 05:02

I haven't a clue I've just done a reset on my charge 3 now its showing the wrong date and all sorts so I am going to ring fitbit and complain again ,,, good luck with yours 

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