11-17-2018
08:35
- last edited on
11-18-2018
07:06
by
AlejandraFitbit
11-17-2018
08:35
- last edited on
11-18-2018
07:06
by
AlejandraFitbit
Why can't I track exercises on my phone. I have been through the various threads and it all says open the exercise app or tile but I can't see one? I've opened fitbit.com on my laptop and my stats are visible here but not on my phone. I only realized as when I went swimming for the first time using my Charge 3 it said check mobile apps for stats and data for lengths and calories. Is it me or am I missing something. I have a Samsung phone. Any suggestions welcome.
Moderator edit: subject for clarity
Answered! Go to the Best Answer.
Best Answer07-19-2023 10:35
Community Moderators ensure that conversations are friendly, factual, and on-topic. We're here to answer questions, escalate bugs, and make sure your voice is heard by the larger Fitbit team. Learn more
07-19-2023 10:35
@SunsetRunner Nice to see you in the forums again. I am happy to read that this thread helped you out! Now you know where to find your exercise logs. You can always bookmark this thread so that you can revisit it in case you forget.
Wish you all the best training with Fitbit. Happy stepping!
11-17-2018 09:38
Gold Fitbit Product Experts share support knowledge on the forums and advocate for the betterment of Fitbit products and services. Learn more
11-17-2018 09:38
Are you not seeing the tile in the image below?
Best Answer
11-18-2018
07:07
- last edited on
10-17-2025
08:45
by
MarreFitbit
Community Moderator Alumni are previous members of the Moderation Team, which ensures conversations are friendly, factual, and on-topic. Moderators are here to answer questions, escalate bugs, and make sure your voice is heard by the larger Fitbit team. Learn more
11-18-2018
07:07
- last edited on
10-17-2025
08:45
by
MarreFitbit
A warm welcome to the Community @JoyCh and @N8teGee thanks for stopping by.
I just wanted to let you know that I have moved your post from the Charge 3 board to the Android app board, since I think that here you will be able to see more related topics about the Fitbit app. Now, if you can't see a certain tile on your Fitbit app Dashboard, I recommend doing the following:
I hope this helps, let me know the outcome. ![]()
10-01-2019 01:20
10-01-2019 01:20
How do I add the swimming tile to my charge 3 dashboard
Best Answer
10-02-2019
10:47
- last edited on
10-17-2025
08:46
by
MarreFitbit
Community Moderator Alumni are previous members of the Moderation Team, which ensures conversations are friendly, factual, and on-topic. Moderators are here to answer questions, escalate bugs, and make sure your voice is heard by the larger Fitbit team. Learn more
10-02-2019
10:47
- last edited on
10-17-2025
08:46
by
MarreFitbit
Welcome to the Forums, @Marilynroberts.
If you want the "Swim" shortcut on your Charge 3, you need to do the following:
I will catch you later.
Best Answer04-26-2020 17:34
04-26-2020 17:34
No exercise tile was deleted how do i get it back on my samsung phone
05-18-2020
06:36
- last edited on
10-17-2025
08:46
by
MarreFitbit
Community Moderator Alumni are previous members of the Moderation Team, which ensures conversations are friendly, factual, and on-topic. Moderators are here to answer questions, escalate bugs, and make sure your voice is heard by the larger Fitbit team. Learn more
05-18-2020
06:36
- last edited on
10-17-2025
08:46
by
MarreFitbit
I appreciate your participation in the Forums, @golfmom39.
I am sorry for the delay in response, due to recent events affecting our operations, support options are limited and wait times are longer than usual.
If you want to rearrange your tiles, I recommend following the steps in the article: How do I remove or rearrange stats on the Today tab in the Fitbit app?.
Let me know if you need anything else.
Best Answer05-18-2020 08:59
05-18-2020 08:59
Can't find the circled tile. How do I get it back. Want the new wdjt button gone.
Best Answer07-18-2023 18:30
07-18-2023 18:30
Thank you…I’ve sat here for over an hour trying to find “exercise” and “dashboard”…nobody explaining which ones they are (like we’re all suppose to know). You were the 1st one to actually SHOW what we should be looking for to see our walk “route” (I’ve seen it before but use it so seldom I forget where to find it). Thank you so much (I’m going to try and remember this now!)
07-19-2023 10:35
Community Moderators ensure that conversations are friendly, factual, and on-topic. We're here to answer questions, escalate bugs, and make sure your voice is heard by the larger Fitbit team. Learn more
07-19-2023 10:35
@SunsetRunner Nice to see you in the forums again. I am happy to read that this thread helped you out! Now you know where to find your exercise logs. You can always bookmark this thread so that you can revisit it in case you forget.
Wish you all the best training with Fitbit. Happy stepping!