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Can't set up second Alta HR

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‎04-11-2019 09:12

‎04-11-2019 09:12

Trying to add second Alta HR to my account.  I should be able to, but the only option I have is: "replace your Fitbit Alta HR".  I have an Android and have the latest software updates.  Any suggestions?

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‎04-11-2019 10:06

‎04-11-2019 10:06

Although fitbit supports multiple trackers connected to an account, there are restrictions. One of these is that they must be different types of fitbit. There's no way around this I'm afraid. See: https://help.fitbit.com/articles/en_US/Help_article/1715/

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