Can't setup Mobile Track

[TheyCallMeDNice]

I recently lost my Fitbit. I'm not planning on purchasing another one, but I learned I could still track my steps using the Mobile Track feature. Problem is, when I follow the setup instructions using my Samsung Note 8, it doesn't give me the option of adding Mobile Track. Any help would be greatly appreciated!

[Julia_G · Accepted solution]

Hi, @TheyCallMeDNice , unfortunately MobileTrack is not available on all Android devices.  If you cannot see it on the Account screen -> + Set up a device -> drop down list, then it is not available for your phone.

[Rich_Laue]

Mobile track uses a specific type of sensor that not all phones have. 

[TheyCallMeDNice]

We that sucks! Thank you for letting me know!