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Can't setup my Flex 2

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‎03-12-2017 21:16 - last edited on ‎03-13-2017 05:45 by Moderator Alum

‎03-12-2017 21:16 - last edited on ‎03-13-2017 05:45 by Moderator Alum

I downloaded the Fitbit app on my Samsung Galaxy S3 and when I try to find/pair my Fitbit Flex 2 it says app needs updating, but there is no update shown needed ... It says I only have the 2.15.1, I tried the resetting my phone and it still don't work .. I really wanna use my Flex 2.

 

Moderator edit: Subject for clarity

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‎03-13-2017 05:49

‎03-13-2017 05:49

A warm welcome to the Community @Crystal2011. I would like to know if you keep having problems updating your Fitbit app? I recommend double checking if this needs to be update since the minimum software that it needs to have is 4.3 or newer as you will be able to see in the attached image. To update your Android Fitbit app, you can follow the instructions provided in the How do I update my Android Fitbit app? post.

 

Capture.PNG

 

 I hope this helps, let me know the outcome. Woman Happy

Alejandra | Community Moderator, Fitbit

If you like something I recommended, I encourage you to mark that reply as "Best Answer". 🙂

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