Cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Can't sign in to account

Replies are disabled for this topic. Start a new one or visit our Help Center.

I have a Charge 4 that I haven't used for a while. On charging it, I find that the time and date are incorrect and also that I can't access my account on my Android phone. It seems to think I've switched to a Google account, but when I put in my Google details, I still can't access it. Any help appreciated. 

Best Answer
0 Votes
2 REPLIES 2

Hello @Mikeca 

Were you able to log into your Fitbit account and set up your Charge 4?

Rieko | N California USA MBG PE

Best Answer
0 Votes

@Mikeca 

Are you using Sign in with Google or trying to enter your email address and password?

Gary D.| Feeding Hills, MA MBG PE

Pixel Watch 3, Pixel Watch 4

Best Answer
0 Votes